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PRIVACY POLICY
A LEGAL DISCLAIMER
This Privacy Policy is prepared in accordance with the Turkish Personal Data Protection Law No. 6698 (KVKK) and, where applicable, the General Data Protection Regulation (GDPR).
By accessing or using www.crownmedaesthetic.com, you acknowledge that you have read, understood, and accepted the terms outlined in this policy.
CrownMed Aesthetic reserves the right to update, amend, or revise this Privacy Policy at any time to comply with legal requirements or internal operational changes. Any updates will become effective upon publication on the website.
This policy does not create any contractual obligation beyond those required by applicable data protection laws.
PRIVACY POLICY - THE BASICS
At CrownMed Aesthetic, we are committed to protecting the privacy, confidentiality, and security of your personal data.
This Privacy Policy explains:
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What personal data we collect
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How and why we process it
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How long we retain it
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How we protect it
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What rights you have regarding your data
This policy applies to all visitors, users, and patients who interact with our website, online forms, communication channels, or digital services.
Our data processing activities are carried out transparently, lawfully, and solely for legitimate business, medical, and communication purposes.
WHAT TO INCLUDE IN THE PRIVACY POLICY
1. Information We Collect
We may collect the following categories of personal data:
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Identity information (name, surname)
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Contact details (phone number, email address)
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Technical data (IP address, browser type, device information)
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Usage data (pages visited, interaction data, traffic analytics)
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Voluntarily shared visual or content data (images, videos, comments)
2. How We Collect Data
Data is collected through:
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Website forms
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Cookies and analytics tools
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Direct communication (email, phone, messaging platforms)
3. Purpose of Data Processing
Your data is processed to:
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Manage appointments, consultations, and inquiries
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Improve service quality and user experience
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Fulfill legal and regulatory obligations
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Conduct CRM and internal operational processes
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Ensure website security and performance analysis
4. Cookies and Tracking Technologies
Cookies are used to enhance functionality and analyze website performance.
Users may manage or disable cookies via browser settings.
5. Data Sharing and Transfers
Personal data may be shared:
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With authorized public institutions when legally required
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With trusted service providers, limited to service delivery purposes
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Internationally, in compliance with KVKK and GDPR standards
All transfers are protected by confidentiality agreements and secure protocols.
6. Data Retention
Personal data is retained only for the duration necessary to fulfill legal obligations and processing purposes.
Expired data is securely deleted, destroyed, or anonymized.
7. Your Rights
You have the right to:
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Access your personal data
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Request correction or deletion
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Learn how and why your data is processed
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Object to unlawful or automated processing
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Request compensation for unlawful data use